BE THE CHANGE YOU WANT TO SEE IN THE WORLD!

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SHOP POLICIES

(AKA Customer Code of Conduct)

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Hate speech will NOT be tolerated.

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If you choose to speak out of turn about anyone that is BIPOC, LGBTQIA+, houseless, body shame, ANY type of derogatory language one of two things will happen depending on the severity of the situation. 

1. You will be granted a one time learning/ teaching moment where changed behavior is expected immediately following.

2. You will be asked to leave the premises (potentially forfeiting any and all deposits)

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Sexual language or harassment will NOT be tolerated.

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NO means NO. It is a complete sentence. If this needs further explaining, you will be asked to leave the premises.

If you inappropriately touch yourself, staff, or another client, authorities will be called to remove you from the premises.

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Violent language or threats of violence will NOT be tolerated.

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We place a high value on keeping this a safe space for people and if that is compromised we will do whatever is necessary to correct the situation.

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Please arrive sober.

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If it is found that you are under the influence we are happy to arrange a safe ride home for you and discuss matters with you at a later date when you are sober and of sound body and mind.  Morally, ethically, and legally we cannot provide services to you if you are under the influence.

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Please arrive clean and comfortable.

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Come dressed as you please. We suggest something that is comfortable and suitable for the service you are seeking. However, if you look like you crawled out of a mud puddle we may need to reschedule your appointment. We cannot safely or adequately provide sanitary services if the service area is drastically affected by visible/ physical dirt.

 

* We are a family friendly business and have children in and out of the common areas, please be mindful of your language and behaviors. *

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** If you are asked to leave and or are removed from the premises by authorities, consider that your notice of being permanently banned **

 

PIERCING POLICIES

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If you walk in you are not guaranteed a service.

 

If our staff is unavailable we will suggest you make an appointment. 

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​In order to be guaranteed you will be assisted at a specific time, an appointment is required.

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Be sure to follow our social media accounts to be in the know about walk in availability!

 

Appointments required for guaranteed piercing and jewelry services.

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A 5 Minute tardiness grace period is allowed for a 30 minute appointment slot. If you arrive past this grace period without prior communication with your piercer, you forfeit your deposit.

 

A 10 Minute tardiness grace period is allowed for a 60 minute appointment slot. 

If you arrive past this grace period without prior communication with your piercer, you forfeit your deposit.

 

A 15 minute tardiness grace period is allowed for a 90 minute appointment slot. If you arrive past this grace period without prior communication with your piercer, you forfeit your deposit.

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If you are running late and or a life emergency has occurred, communicate via Square as calling the shop is not a guaranteed method of communication with any staff. Failure to do so may result in being labeled a no-no show and forfeiture of your deposit.

 

If you show up to your appointment past your appointment time/ grace period WITHOUT prior communication with your piercer, your deposit will be forfeit. 

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All minors must be accompanied by a legal guardian with proper identification (EG: Birth certificate, Driver's Permit/ License, etc).

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Please be sure to read the description, cancellation policy, and follow instructions accordingly while booking. You must read and agree to the cancellation/refund policy before our system will allow you to book. 

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All Deposits are NON REFUNDABLE. 

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TATTOO POLICIES

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​Mars has a minimum of $100, and charges $200 per hour. Tattoos that take less than 1 hour are a flat $100 rate.
Mars books by the hour, and as deposit requires half of the expected cost based on the length of the appointment. For example, a 2 hour appointment costs $400, and $200 is taken in advance to secure your spot.

Cancellations more than 3 weeks prior to the time of the appointment will be awarded a full refund.
Cancellations made within 3 weeks of the appointment up to 1 week prior to the appointment will be refunded half of the deposit amount.
Cancellations made within 1 week of the appointment forfeit the full deposit and will receive no refund.



Consultations are always free.



Touch ups are free within 1 year of the completion of your piece. After that, touch ups are priced as any other work - by time required. Most touch ups require less than an hour and so will cost $100.

Communication is required if you are running late to your appointment.
If you need to reschedule your appointment, please give as much notice as possible. Reschedule requests within 72 hours of your appointment may result in a full or partial loss of your deposit.

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"We won't just modify your body, we will change your life."

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